What is Your Returns Policy? Walkin' Wheels Wheelchair Return Policy It is our intention that every Walkin’ Wheels user be happy with their wheelchair. If you experience problems, please call us we are happy to help. Often by making simple...

<h3 id="what-is-your-returns-policy">What is Your Returns Policy?</h3><h4 id="walkin-wheels-wheelchair-return-policy">Walkin&apos; Wheels Wheelchair Return Policy</h4><p>It is our intention that every Walkin&#x2019; Wheels user be happy with their wheelchair. If you experience problems, please call us we are happy to help. Often by making simple adjustments will make your dog more comfortable and ready to enjoy their wheelchair.</p><p>For details regarding restocking fees, please read our full <a href="https://www.handicappedpets.com/returns/">Return Policy</a>.</p><p>For help with your return, please contact us at&#xA0;<a href="tel:18882530777">1-888-253-0777</a>.</p><h4 id="returning-all-other-walkin-pets-products">Returning All Other Walkin&apos; Pets Products</h4><p>We want to make sure your shopping experience is excellent and are happy to assist you with your return. For more details on our returns process and restocking fees, please read our full <a href="https://www.handicappedpets.com/returns/">Return Policy</a>.</p><p>For help with your return, please contact us at&#xA0;<a href="tel:18882530777">1-888-253-0777</a>.</p><h3 id="what-is-our-surefit-guarantee">What is our SureFit Guarantee?</h3><h4 id="walkin-surefit-calculator">Walkin&apos; SureFit Calculator</h4><p>When using the SureFit Calculator on the Handicapped Pets website to place your order, our customer service team goes over each measurement to ensure we get you the most accurate size based on everything provided. If for some reason the incorrect size was sent, we would be happy to assist you in getting whatever wheelchair size or wheelchair parts you need at no additional cost. We will also provide a return label at no charge and cover the cost to have the correct items sent to you. If the measurements provided do not prove to be accurate and the wheelchair does not fit because of this we are happy to assist with a&#xA0;return under our normal policy</p><h3 id="frequently-asked-return-questions">Frequently Asked Return Questions:</h3><h4 id="what-do-i-do-if-i-need-to-return-something">What Do I Do If I Need to Return Something?</h4><p>Give our friendly Customer Service team a call at&#xA0;<a href="tel:18882530777">1-888-253-0777</a>, and we&#x2019;ll provide you with your Return Authorization number and instructions for returning your items. Easy as that!</p><h4 id="how-long-do-i-have-to-return-my-product">How Long Do I Have to Return My Product?</h4><p>We offer all our customers a 30-day return policy on all of our products. Have questions? Call us at&#xA0;<a href="tel:18882530777">1-888-253-0777</a> , and our Customer Service team will be happy to help!</p>

What is the Return Policy?

Repackaging Your Returns

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Walkin' Pets

Returns & Refunds

Does My Dog Need a Wheelchair?

Can Dogs Pee or Poop in the Wheelchair?

What are the Walkin' Wheels Sizes?

How to Measure for a Walkin' Wheels Dog Wheelchair

What is the SureFit Guarantee?

Will My Dogs Wheelchair Fit Through a Doorway?

Getting Started

Mini Wheelchair Instructional Video

Small Wheelchair Instructional Video

Medium Wheelchair Instructional Video

Medium Large Wheelchair Instructional Video

Large Wheelchair Instructional Video

How to Get a Large Dog into a Wheelchair

Wheelchair Instructional Videos

How to Adjust Your Walkin' Wheels

Adjusting the Walkin' Wheels Height

Adjusting Leg Rings for an Intact Dog

Adjusting the Wheelchair Harness

How to Attach the Leg Rings to the Walkin' Wheels

How to Attach the Belly Belt

Adjusting the Wheelchair Knuckle

Adjusting the Walkin' Wheels

What are the Wheelchair Parts?

How to Attach a Medium or Large Front Attachment

Attaching Clips to Leg Rings

Replace a Push Button on Small Wheelchair

Replace a Push Button on Medium or Large Wheelchair

How to Adjust the Stirrups

Replacing a Wheelchair Knuckle

Adjusting Straps on Leg Rings

Changing Wheels

How to Replace a D-Ring Clip

Tighten Leg Rings Once Trimmed

How to Counterbalance a Corgi Wheelchair

Change Wheel Assemblies

Changing the Leg Rings for an Amputee Pet

Teach Your Dog to Use to the Walkin' Wheels

How To

How Do I Track My Order?

What are Customer Service Hours?

Are Walkin' Pets Product Available Internationally?

Support

How to Repackage the Mini Walkin' Wheels

How to Repackage the Large Walkin' Wheels with 16" or 20" Wheels

How to Repackage the Medium Walkin' Wheels

How to Repackage a Small Seafoam Wheelchair

How to Repackage a Large Walkin' Wheels with 12" wheels

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Returns & Refunds

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Repackaging Your Returns

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What is the Return Policy?